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WordPress Website Care Plans & Maintenance

Get expert support and peace of mind knowing your website is in safe hands

Let our WordPress website care plans help keep your website up and running smoothly. So you can focus on running your business.


Your Website is Mission Critical

You don't need us to tell you how important your website is to your business or non-profit. No matter what you use your website for, you need it to be running and healthy. Do you really have the time it takes to perform all of the website care and maintenance needed?

 

Your Website Is Vulnerable

All software needs to be updated on a regular basis. Your computer is constantly updating your operating system (Windows, OSX, etc). Most of these updates are to improve security and stability. The software that runs your website is no exception. It too needs to be kept up to date with the latest security and functionality updates. You need a team that has years of WordPress website care and maintenance experience to keep things up to date.


That's Where We Come In.

We're WordPress experts. We've been working almost exclusively with WordPress since 2010. We make it our business, literally, to know what's going on with WordPress and the internet. We're on top of it so you don't have to be.

What you get with one of our care plans:

Peace of Mind

That your website is secure, up-to-date, and free from conflicts.

Dedicated Support

Send your requests to our dedicated support team for quick turnaround times - usually 1-2 business days.

No Lock-in Contracts

Unlike other web agencies, our care plans do not have any lock-in contracts or exit fees, so you are free to cancel at any time.

Care Plan Packages:

Options vary depending on the Care Plan you select. Our basic plan is a basic website maintenance plan that guards against issues and keeps things up to date. Our more robust plans help protect you when your business is a bit more active and the updates are more frequent. We believe every WordPress website must be on at least the Basic Website Care Plan.

  • Basic Care
  • $125
    per Month
  • Website Security
  • Weekly Offsite Backups
  • Managed WordPress Hosting
  • Software Updates
  • Weekly Security Scans
  • Training Videos
  • Help Desk & Ticketing System
  • Monthly Report
  • Security Recover
  • 30 Minutes of Website Updates
  • Discounted Hourly Rates
  • Ultimate Care
  • $795
    per Month
  • Website Security
  • Daily Offsite Backups
  • Managed WordPress Hosting
  • Software Updates
  • Daily Security Scans
  • Training Videos
  • Help Desk & Ticketing System
  • Monthly Report
  • Security Recover
  • Unlimited Website Updates
  • Discounted Hourly Rates
  • Coaching/Strategy Call
  • Local SEO/Citations

No lock-in contracts! Cancel at any time.

 

Plus Over $1,000 in Premium Plugins

All plans include premium licenses to popular WordPress plugins to enhance the performance and functionality of your website, including Elementor, Imagify, WP Rocket, Gravity Forms, Convert Pro, CartFlows, ConvertBox, and more.

Frequently Asked Questions

Support requests are simply instructions sent by you to our team so we can make the changes to your website for you.

To send a request, email our helpdesk with clear instructions on what you need to be changed or added to your website and we’ll get it done for you within 1-2 business days.

Support requests do include edits to content on any page, including adding testimonials, making style adjustments, uploading blog content, or adding new pages with content you provide.

Support requests do not include advanced or custom features like creating a membership portal, designing a sales page, creation of content, or graphic design requests.

If you need something that’s not included in your plan, we are happy to see if we can help. It will likely just need a more formal proposal process.

You can start that process by letting us know the details of what you need via the support page and we’ll get back to you. If required, we’ll set up a call to chat about your needs.

If you need additional services on a routine basis (for example, scheduling and sending out emails to your list) we can also chat about a custom add-on to your plan that will fit that need.

If you have a request that requires more than your dedicated monthly time, we’ll provide a quote for you to approve separately from your plan.

With your approval, we’ll work past the time and bill for time exceeded at our current support rate of $100/hour.

Web hosting providers may or may not update your WordPress software for you (please check their policy), but all web hosts will not update your plugins.

WordPress plugins are created by multiple authors and are consistently updated to newer versions to comply with the latest version of WordPress or to address security issues and bugs. It is not guaranteed that the mandated updates to WordPress will not break the website, nor that plugins will continue to function if not updated.

For this reason, having a trained web specialist on hand to monitor the website is necessary to update plugins, roll back plugins, replace plugins or even adjust the theme to continue optimal performance.

Yes, you can cancel anytime. You are under no obligation to continue the ongoing service. We just ask you to give us 14 days' notice so we can carry out our last thorough update of the website and remove our administrator credentials. If your web hosting is with us, then this will also give you time to move your site to another web host.

We provide a support ticket desk for quick turnaround and tracking of all support requests.

You can submit all requests to [email protected] and we will reply within normal business hours (Atlanta time).

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